Between-visit care, handled
The quiet week between visits is where patients disappear.
Kinnectic sends your patients a 20-second check-in by text — pain, exercises, blockers — and shows you who’s drifting before they stop showing up.
Up to 70%
of patients don’t stick to their home exercise program between visits
20 sec
to answer a check-in — by text, no app, no password
5+ days
of silence is the first flag Kinnectic raises for you
Riverside PT → Sarah
How’s the knee feeling today?
No painWorst yet
Check-ins patients actually answer
Patient portals get ignored; apps get deleted. A text gets answered. Each check-in covers pain, exercises, confidence, and blockers — and closes in about twenty seconds. It's built so answering stays that easy in week four, not just week one.
- Arrives as a normal text message
- Opens as a link — no account, no password
- Reads like your clinic, not like software
Sarah's messages
Wednesday 9:00 AM
Hi Sarah, it’s Riverside PT. Quick knee check-in — 20 seconds: kinnectic.com/c/s4k2
Done — pain’s down to a 3 🙂
That’s real progress. Your care team will see this before your next visit.
No app. No login. Any phone.
A drift radar for your whole roster
Three rules, checked on every reply: silent for five days, pain up two points across consecutive check-ins, or exercises skipped two check-ins in a row. Anyone who trips one surfaces at the top — with the reason attached, not buried in a spreadsheet.
- Ranked list, worst first
- The reason is always attached
- Your front desk knows exactly who to call
Drift radar — today
Rita Kapoor
Frozen shoulder
Silent 8 days
At riskLinda Alvarez
Low back pain
Pain 4 → 7
Pain risingTom Okafor
Post-op knee
Skipped ×3
Skipping exercisesSarah Mitchell
ACL rehab
Streak 4 of 4
On trackThe Friday report
One email at the end of the week: response rate, average pain trend, and the short list of patients who need a call before Monday. Five minutes to read. It's the difference between finding out now and finding out at the cancellation.
- Lands every Friday at 4:00 PM
- Written in plain language
- Forwards cleanly to your PTs
Friday 4:00 PM — your inbox
Weekly drift report — Riverside PT
Jun 8 – Jun 12 · 20 active patients
86%
Responded
−1.2
Avg pain
4
Need a call
1. Rita Kapoor — silent for 8 days — call before Monday
2. Linda Alvarez — pain jumped 4 → 7 after Tuesday's session
3. Tom Okafor — skipped exercises 3× — said “too busy”
Product previews show a sample clinic — no real patient data.
How it works
One patient’s week, start to finish.
Three texts to the patient, one report to you. Your front desk does nothing until Friday.
Monday · 9:00 AM
Check-in goes out
Sarah's phone buzzes on her way out of the gym. Pain, exercises, anything in the way — she answers from the parking lot.
Pain 5/10
Exercises done
Answered in 4 min
Wednesday · 9:00 AM
A second data point
Pain down a point, exercises done again. On your dashboard, her sparkline starts sloping the right way.
Pain 4/10 — down
Exercises done
Streak 2 of 2
Friday · 9:00 AM
Best score of the week
Pain 3, confidence high, three for three on check-ins. The full week is already on your dashboard before she leaves the gym.
Pain 3/10 — down
Confidence high
Streak 3 of 3
Friday · 4:00 PM→ to you
Your report lands
One email: response rate, pain trends, and the four patients who should hear from your front desk on Monday.
86% responded
4 patients flagged
Ranked call list
That’s one patient. The same loop runs for everyone on your roster, every week.
Fits your stack
No integration project. Nothing to install.
Check-ins travel over plain text messages and reports arrive as email — so Kinnectic works with your clinic on day one, whatever you run.
Gmail
Outlook
Google Sheets
Slack
Google Calendar
HubSpot
Notion
Airtable
CalendlyCSV exportFriday reportText message (SMS)GmailOutlookGoogle SheetsSlackGoogle CalendarHubSpotNotionAirtableCalendlyCSV exportFriday reportCheck-ins arrive via
Text message first — if a phone can receive a text, it can answer a check-in. Email and any phone browser work too. Nothing to download, ever.
Reports, exports & copilot
The Friday report is a normal email that lands in Gmail, Outlook, anywhere. Raw responses export to CSV or Google Sheets in one click — and the clinic copilot connects to Slack, Google Calendar, HubSpot, Notion and more with one-click sign-in.
Runs alongside your EMR
Kinnectic lives next to your EMR — WebPT, Jane, Prompt, or anything else — not inside it. Scheduling, documentation, and billing don't change.
Don’t see your system? If it can receive email, Kinnectic already works with it — ask us.
The loop
Patient trust drives retention.
Retention drives clinic income.
That loop is the entire business of a cash-pay clinic — and it breaks silently, in the days between visits. Kinnectic exists to keep it intact.
Pilot program — first clinics run free
See it on your own roster, not ours.
Thirty minutes: the patient check-in live on your phone, the dashboard, and what a pilot would look like for your clinic.
What is Kinnectic?
Kinnectic sends short recovery check-ins to your patients between visits — by text, no app — and turns the replies into a dashboard that shows who's on track and who's drifting toward dropout.
Who is it for?
Physical therapy clinic owners, starting with cash-pay clinics, where a patient quietly abandoning their plan of care is direct lost revenue. Your patients are the users; you get the visibility.
What do patients actually receive?
A text message with a link. Tapping it opens a 20-second check-in: pain level, whether they did their exercises, how confident they feel, and anything getting in the way. No download, no account, no password.
How is this different from my EMR's HEP tool?
HEP portals are built for assigning exercises; most patients stop logging in after week one. Kinnectic is built for one thing: between-visit check-ins patients keep answering — and flagging drift early. It runs alongside your EMR, not inside it.
What counts as “drifting”?
No response for 5+ days, pain rising 2+ points across consecutive check-ins, or exercises skipped two check-ins in a row. Those patients surface at the top of your dashboard with the reason attached.
Is it HIPAA compliant?
Pilots run on de-identified data — no PHI. BAA-ready infrastructure is the first post-pilot milestone, and we'll sign a BAA before any identified patient data touches the system.
How long does setup take?
There's nothing to install. We load your patient list, you choose the cadence (default Mon/Wed/Fri), and check-ins start the same week. Your front desk's only job is reading the Friday report.